Sad news for some Samsung Galaxy Fold users as reports come in that the luxury foldable smartphone broke in just a few days of use.
Reviewer from Mark Gurman from Bloomberg said his “review unit us completely broken and unstable after just two days in.” In a series of tweets, Gurman documented how his screen broke after he removed the protective film on the screen.
Other reviewers have indicated a constant flickering screen.
Earlier on Wednesday, the company announced that the Galaxy Fold had sold out in it’s website, though it declined to say exactly how many units were actually sold.
The smartphone will be available on AT&T and T-Mobile on April 26, its still unclear as if now whether the issues with the reviewers will affect the device pre-sales.
A Samsung spokesperson said in a a statement that the company has received a few reports regarding the Galaxy Fold devices provided to media outlets for review and it will “thoroughly inspect these units in person to determine the cause of the matter.”
“Removing the protective layer or adding adhesive to the main display may cause damage,” the spokesperson said. “We will ensure this information is clearly delivered to our customers,”
The Galaxy Fold is 4.6 inch smartphone that opens into a 7.3 inch tablet. The device, which costs $1,980, will run on Android 9.0 and be available in black, silver, green and blue.
However, any problems from the new smartphone could pose a real problem for the company which is still recovering from the Galaxy Note 7, millions of which had to be recalled due to reports of exploding batteries.
Ben Wood, research leader director of CCS Insight, said when the Fold was announced that a foldable could help Samsung stand out as an innovation leader.
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